Effective Supervisory Skills


Supervisors play a key role in any organization. They are responsible for creating a link between upper management and front-line employees, and have a dramatic impact on employee performance and behavior.

In this full day program your supervisors will gain an understanding of their role in the organization, acquire knowledge of the legal issues and liabilities facing supervisors, and have a desire to develop more effective supervisory skills and leaders competencies.


Part 1: The Effective Supervisor
• Identify top ten mistakes of new supervisors
• Identify competencies necessary for success
• Identify individual strengths and opportunities for improvement
• Develop ideas and a plan to improve your individual competencies


Part 2: Legal Considerations for New Supervisors
• Identify a supervisor’s legal responsibility
• Discuss aspects of the employee relationship


Part 3: Leadership and Vision
• Identify the role of vision in leadership
• Identify the key characteristics of an effective vision
• Create a personal leadership vision statement


Part 4: Motivating Others
• Identify a model of motivation
• Identify the differences and similarities between values and beliefs
• Practice developing “win-win” situations when attempting to change others’ behavior


Part 5: Enhancing Your Supervisory Skills
• Write a personalized action plan
• Complete a performance plan to assist in professional growth and development


 

An investment in the Effective Supervisory Skills is an investment in your people. As you give them opportunities to learn, grow, and improve their job skills, they will reward you many times over with greater commitment and performance. We look forward to your participation in the series and encourage you to take full advantage of this opportunity.